Warranty Period

SMD Technologies Returns Policy

SMD Technologies will not accept any items back for credit if the packaging is not complete (as you got it when purchased) Box, accessories etc,. Defective items may be returned for refund or replacement. The following restrictions apply to refunds or replacements:

1. All products must be returned in original condition including packaging, documentation, warranty cards, manuals, and accessories.
2. If unopened goods are returned within 14 days, you will receive a refund excluding transport costs.
3. Certain hardware items and all custom/special orders may only be returned for credit.
4. All returns must be shipped at the customers expense.
5. Consumables are non-refundable.
6. 20% handling fee on any goods returned that are not in their original packaging, this must be within 14 days of you receiving the order.

Please note that if your item/s are returned and do not contain the entire package that was shipped out, you will not receive a credit.