All of our products are manufactured to the highest standards possible and come with a standard factory faults warranty. We do this to safeguard you, the client, to ensure that you are always receiving the best from us.
If you are experiencing a problem with your device or product, please contact our repairs department and they will gladly assist you.




    Connex 12 Month Limited Warranty
    Amplify 12 Month Limited Warranty
    HP Calculators 2 Year Limited Warranty
    Kingsons Bags Limited Lifetime Warranty subject to fair usage
    Playground 12 Month Limited Warranty
    PNY / HP Memory 5 Year Limited Warranty
    Premio 12 Month Limited Warranty
    Rocka 12 Month Limited Warranty
    Sony 12 Month Warranty
    Supa Nova 12 Month Limited Warranty
    Texas Instruments Calculators 3 Year Limited Warranty
    Transcend Hard Drives 3 Year Limited Warranty
    Transcend Flash Memory Limited Lifetime Warranty
    Volkano 12 Month Limited Warranty



    SMD Technologies will not accept any items back for credit if the packaging is not complete (as you got it when purchased) this includes box, accessories, etc. Defective items may be returned for refund or replacement. The following restrictions apply to refunds or replacements:

    1. All products must be returned in original condition including packaging, documentation, warranty cards, manuals, and accessories.
    2. If unopened goods are returned within 14 days, you will receive a refund excluding transport costs.
    3. Certain hardware items and all custom/special orders may only be returned for credit.
    4. All returns must be shipped at the customers’ expense.
    5. Consumables are non-refundable.
    6. 20% handling fee on any goods returned that are not in their original packaging, this must be within 14 days of you receiving the order.

    Please note that if your item/s are returned and do not contain the entire package that was shipped out, you will not receive a credit.