1. Introduction
Welcome to SMD Technologies. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, interact with us, or use our products and services.
By using our website or services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our website or services.
2. Contact Information
If you have any questions about this Privacy Policy, you can contact us at:
📍 Address: 25 Nguni Drive, Long Meadow Business Estate West, Modderfontein, Johannesburg, South Africa 1609
📧 Email: info@smdtechnologies.com
📞 Phone: +27 11 8083633
3. Information We Collect
We may collect the following types of personal information:
- Personal Identifiable Information (PII): Name, email address, phone number, and physical address when you contact us or make a purchase.
- Payment Information: Credit/debit card details and billing information (processed securely by third-party payment providers).
- Website Usage Data: IP address, browser type, operating system, and pages visited using cookies and similar technologies.
- Communication Data: Emails, messages, and any correspondence you send to us.
- Account Information: If you create an account, we collect login credentials and preferences.
4. How We Use Your Information
We use your information to:
- Process orders, payments, and deliveries.
- Provide customer support and respond to inquiries.
- Improve our website, services, and customer experience.
- Send updates, promotional offers, or newsletters (you can opt-out at any time).
- Detect and prevent fraud or unauthorized activities.
- Comply with legal and regulatory obligations.
5. Sharing Your Information
We do not sell or rent your personal information. However, we may share it in the following cases:
- With Service Providers: Third-party providers who help with website hosting, payment processing, and logistics.
- Legal Compliance: If required by law or government authorities.
- Business Transfers: If SMD Technologies merges or is acquired, your data may be transferred to the new entity.
6. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or loss. However, no method of transmission over the internet is 100% secure.
7. Cookies & Tracking Technologies
We use cookies to enhance user experience, analyze traffic, and personalize content. You can manage cookie preferences in your browser settings.
8. Your Rights & Choices
You have the right to:
- Request access to your personal data.
- Update or correct your information.
- Request data deletion (subject to legal obligations).
- Opt-out of marketing communications.
To exercise these rights, please contact us at info@smdtechnologies.com.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies before providing personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Effective Date” updated.
By using our services, you acknowledge that you have read and understood this Privacy Policy. If you have any concerns, feel free to reach out to us at info@smdtechnologies.com.